Noticeboard

IMPORTANT UPDATED INFORMATION

COVID VACCINE UPDATE  

We have now successfully delivered the Covid vaccination program to all our patients within our Horsham Collaborative PCN (and more) held at the Blue Coats venue at Horsham Christs Hospital since December 2020 with Friday the 16th July being our last clinic.

We would like to thank all of the staff who have worked continuously either at the vaccine site or in the surgeries in enabling us to make this all possible for our patients, along with an amazing team of Volunteers, whilst still managing to keep surgery services running.

If you have still  not had your vaccine, there are various local walk in sites that will be able to help you, more information can be found on the Government websites National Bookings system for these locations.

BOOSTERS

As soon as we have guidance from NHS England we will be in touch with all our eligible patients on this next vaccination phase, please make sure that we have your correct contact details.


Livi - new video consultation service - visit LIVI for more information


EMERADE Fact Sheet for patients October 2019 - see Medication Information


Sepsis Awareness - visit Sepsis Awareness


New Registrars at Courtyard Surgery

We are pleased to welcome Dr Hitesh Gadhia and Dr Saif Ali  as our new placement ST3 GP Registrars, they started training at Courtyard Surgery in August 2019. Dr Gadhia will be with us for 6 months and Dr Ali for 12 months.  Both will have the support of the full clinical and administrative team whilst at the surgery. 

Courtyard Surgery has been approved as a Training practice for GP registrars from the Mid Sussex GP Training Scheme.


Important Announcement

Following our announcement in 2017 regarding Riverside Surgery moving premises to Courtyard Surgery, this is no longer taking place and Riverside will be remaining at their current premises on Worthing Road.

As such, Courtyard Surgery will no longer be joining with Riverside Surgery. Although this is a change in the original plans, we have, as part of future proofing, 7 new rooms that will be for our patients. 

We are continuing all of the services that we currently offer and will be employing more doctors and other health care professionals to make the most of the additional capacity and strengthen our clinical team.

With more rooms and staff available, we anticipate improving our services with the capacity and ability to look after our patients.

We would like to thank you for your patience.


New Physician Associate at Courtyard Surgery

We are delighted to be welcoming a new healthcare professional to our primary care (GP) team.

Shannon Rosine is a US trained Physician Associate (PA) with considerable clinical experience, working in both emergency departments and a health centre linked with a correctional facility. Shannon is also a Teaching Fellow in Physician Associate Studies at Brighton and Sussex Medical School, training PAs for the future.

For more information, visit Latest News on our website.


Physiotherapy Self-Referral for Patients
Did you know you can now refer yourself to physiotherapy at Horsham Hospital for musculoskeletal conditions? Please refer yourself by clicking here to access the referral form or alternatively pick up a paper form from the surgery reception.

Horsham Hospital Blood Service
Please click here to see change in opening times for the above blood test service from 01 June 2017. Click here for more information on the changes.

Job Vacancies

  Salaried GP required for 6 -8 sessions a week 

We are looking for a highly motivated and committed team players to join our expanding Practice. We offer a supportive and learning environment for all our clinical staff.

  • GMS Practice
  • Training practice, including patch associate Dean for West Sussex HEE
  • List size circa 14,000
  • 2 partners, 7 salaried GPs, 1 Physician Associates  as well as an experienced nursing team
  • Supported by an excellent admin team
  • High QOF achievers
  • System 1 clinical system
  • CQC rated Good on all indicators
  • GPs with specialist interest in family planning, minor surgery
  • Competitive salary and conditions
  • Contract based on BMA Model
  • 2 Paramedic Practitioners within our Horsham Collaborative PCN as well as a Pharmacy team of 4

For further information, to arrange a visit or to apply please email Kelly Wheatman Practice Manager at kelly.wheatman@nhs.net or call 01403 330320 


Reception Manager

Job Description

Courtyard Surgery is an expanding busy town practice and an opportunity has become available for a full time reception manager for 37 hours a week, we have circa 14000 patients.

Job Summary:

To Provide excellent patient service and manage the reception and team to ensure the smooth day to day running and provide administrative support to the Management team.

Primary Responsibilities:

The following are the core responsibilities of the reception manager. There may be on occasion a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels.

The reception manager is responsible for:

The delivery of reception services for the practice, ensuring all staff achieve their primary responsibilities

Supporting reception staff in their roles

Overseeing that patients’ queries have been allocated to the most appropriate healthcare professional

Delivering ‘on-the-job training’ for all new staff, ensuring they shadow the reception manager and are trained in all reception duties

Lead by example in delivering excellent customer service at all times

Leading on all reception duties, including digital platform patient requests, answering the telephone, managing prescription queries, managing face-to-face patient requests and liaising with the clinical team as required

Leading on utilisation of improved/extended access appointments

Lead on generating repeat prescriptions in line with the surgery policy

Act as a focal point for cascading communication to the reception team on all aspects of patient care

Coordinate the provision of rota cover ensuring there is sufficient receptionist cover for staff sickness

Performance managing of the reception team to ensure clinical rooms are stocked appropriately

Input data into the patients’ healthcare records as necessary including read codes

Manage patient queries on the telephone, digital platform, email and face to face in an effective and efficient manners

Maintain a clean and tidy working environment at all times

To complete tasks within set time

Any additional duties that may be required from time to time as per the practice’s requirement

Resolution of patient complaints verbally if at all possible

Requires at least 1/2 years experience in a  management role working within a Primary Care setting

Application deadline: 31/12/2021

Please contact Dona Stevens dona.stevens@nhs.net or 01403 330320 for further information



 
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