The Practice Care Coordinator is Silvia Simon

 

This service is aimed at patients who are over 65 years old and registered with us however we are here to help all practice patients regardless of age. 

 

Many people with long term conditions struggle to find their way around the system. There are services available, however, people often have no idea a service is there, or that they might be eligible. This is particularly challenging for those who have never needed social care in the past.

 

The patients’ needs may not always be medical but largely social such as loneliness, carer support, food poverty and many other non-clinical issues. The care coordinator may help with finding a solution to their needs.

 

The primary objective is to:

 

  •         Empower people to find their own solutions to functional, non-medical problems.

 

  •         Simplifying access to services such as finding alternative community options and solutions for problems arising from living with a single or multiple long term conditions.

 

  •         Providing a link between the patient, GP, social care, charities and other resources to provide good quality outcomes.

 

  •        Signposting to services such as carers support, transport information, financial benefits, care at home, care home information, meals on wheels, befriending, food bank, proactive care, dementia services, Parkinson’s support, young peoples’ support and a number of other services.

 

Please enquire at reception by leaving a message for the care coordinator to call you and discuss your needs.

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