Noticeboard

Courtyard Surgery will be closed on the afternoon of Wednesday 27th March from 12.30pm for staff training. If you require medical assistance when we are closed, please call 111.

DR MARK CHOPIN - RETIRING

It is with great sadness that we announce from the end of June 2019 Dr Mark Chopin will be retiring as Partner and GP from Courtyard Surgery.

We would like to thank him for the past 28 years he has practiced at Courtyard looking after Horsham patients, and he will be greatly missed by us all.

We would like to wish Dr Chopin all the best for the future and to have a long and enjoyable retirement.

Sepsis Awareness - visit Sepsis Awareness

FLU SEASON 2018 - visit Flu Clinics

New Registrars at Courtyard Surgery

We are pleased to welcome Dr Alice Tyler (ST3) and Dr Alexis Molho (ST1), to the practice. Dr Tyler will be here for 8 months as she completes her GP training and will work under the supervision of Dr Brydie. Dr Molho joins the practice for 4 as part of his GP training, working under the supervision of Dr Greenwood. Both will have the support of the full clinical and administrative team whilst at the surgery. Welcome Alice and Alexis!

Courtyard Surgery has been approved as a Training practice for GP registrars from the Mid Sussex GP Training Scheme.

Important Announcement

Following our announcement in 2017 regarding Riverside Surgery moving premises to Courtyard Surgery, this is no longer taking place and Riverside will be remaining at their current premises on Worthing Road.

As such, Courtyard Surgery will no longer be joining with Riverside Surgery. Although this is a change in the original plans, we have, as part of future proofing, 7 new rooms that will be for our patients.

We are continuing all of the services that we currently offer and will be employing more doctors and other health care professionals to make the most of the additional capacity and strengthen our clinical team.

With more rooms and staff available, we anticipate improving our services with the capacity and ability to look after our patients.

We would like to thank you for your patience.

New Physician Associate at Courtyard Surgery

We are delighted to be welcoming a new healthcare professional to our primary care (GP) team.

Shannon Rosine is a US trained Physician Associate (PA) with considerable clinical experience, working in both emergency departments and a health centre linked with a correctional facility. Shannon is also a Teaching Fellow in Physician Associate Studies at Brighton and Sussex Medical School, training PAs for the future.

For more information, visit Latest News on our website.

Physiotherapy Self-Referral for Patients
Did you know you can now refer yourself to physiotherapy at Horsham Hospital for musculoskeletal conditions? Please refer yourself by clicking here or alternatively pick up a paper form from the surgery reception.

Horsham Hospital Blood Service
Please click here to see change in opening times for the above blood test service from 01 June 2017. Click here for more information.

Practice Charter

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your appointments, inform us of your past illnesses, medication, hospital admissions and any other relevant details.

Our responsibilities:

Waiting time - Consultations with the nurse or doctor are by appointment only. Except in exceptional circumstances you should expect to be seen within 30 minutes of your appointment time. If you have to wait longer than 30 minutes we will endeavour to advise you as to why this is.

Home visits - Home visits are carried out at the discretion of the doctors and clinical need.

Access to the doctors - You should expect to be able to be seen by a Doctor or Nurse for an emergency on the same day.

Repeat Prescriptions - To ensure effective access for emergency calls, we do not accept requests for repeat prescriptions over the phone. Requests for repeat prescriptions will be processed in 3-4 working days.

Test Results - Please telephone the surgery after 2.00 pm Monday-Friday for the results of your tests.

Patient Feedback - Complaints should be directed to the Practice Manager. We want to be sure to continue to improve our services to you. Any constructive suggestions are more than welcome. Always remember, this is your surgery, so help us to improve the service we offer to you.

Removal from our list - We have a right to remove patients from our lists if they repeatedly and persistently ignore their responsibilities to us and other patients.

Your responsibilities:

Appointments - Please try to keep your appointments and be punctual. If you cannot attend please tell us as soon as possible so your appointment can then be offered to someone else.

Home Visits - The less time a Doctor spends traveling, the more time is available for patients. Please do not ask for a home visit unless it is strictly necessary.

Repeat Prescriptions - Please order your prescriptions on-line or use your printed repeat request slip (see Repeat Prescriptions for further details). We do not take requests over the telephone.

Test Results - Results of tests take varying times to return to the Surgery. When having a test please ask how long the results are likely to take to return.

Out of hours – Please only contact the Out of hours service if you feel it to be truly necessary.

If you are unhappy with us or the services we provide, you have the right to leave and register with another practice.

Zero tolerance:

Patients attending the practice, whether in person or by telephone should behave in a manner that respects the rights of others including practice staff and other patients. Bad language, offensive remarks or threatening behaviour will be deemed unacceptable and the practice reserves the right to remove patients from the list if they are abusive or violent in any way. Patients are requested to respect practice premises at all times.

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