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IMPORTANT UPDATED INFORMATION

COVID VACCINE UPDATE  

We have now successfully delivered the Covid vaccination program to all our patients within our Horsham Collaborative PCN (and more) held at the Blue Coats venue at Horsham Christs Hospital since December 2020 with Friday the 16th July being our last clinic.

We would like to thank all of the staff who have worked continuously either at the vaccine site or in the surgeries in enabling us to make this all possible for our patients, along with an amazing team of Volunteers, whilst still managing to keep surgery services running.

If you have still  not had your vaccine, there are various local walk in sites that will be able to help you, more information can be found on the Government websites National Bookings system for these locations.

BOOSTERS

As soon as we have guidance from NHS England we will be in touch with all our eligible patients on this next vaccination phase, please make sure that we have your correct contact details.

Livi - new video consultation service - visit LIVI for more information

EMERADE Fact Sheet for patients October 2019 - see Medication Information

Sepsis Awareness - visit Sepsis Awareness

New Registrars at Courtyard Surgery

We are pleased to welcome Dr Hitesh Gadhia and Dr Saif Ali  as our new placement ST3 GP Registrars, they started training at Courtyard Surgery in August 2019. Dr Gadhia will be with us for 6 months and Dr Ali for 12 months.  Both will have the support of the full clinical and administrative team whilst at the surgery. 

Courtyard Surgery has been approved as a Training practice for GP registrars from the Mid Sussex GP Training Scheme.

Important Announcement

Following our announcement in 2017 regarding Riverside Surgery moving premises to Courtyard Surgery, this is no longer taking place and Riverside will be remaining at their current premises on Worthing Road.

As such, Courtyard Surgery will no longer be joining with Riverside Surgery. Although this is a change in the original plans, we have, as part of future proofing, 7 new rooms that will be for our patients. 

We are continuing all of the services that we currently offer and will be employing more doctors and other health care professionals to make the most of the additional capacity and strengthen our clinical team.

With more rooms and staff available, we anticipate improving our services with the capacity and ability to look after our patients.

We would like to thank you for your patience.

New Physician Associate at Courtyard Surgery

We are delighted to be welcoming a new healthcare professional to our primary care (GP) team.

Shannon Rosine is a US trained Physician Associate (PA) with considerable clinical experience, working in both emergency departments and a health centre linked with a correctional facility. Shannon is also a Teaching Fellow in Physician Associate Studies at Brighton and Sussex Medical School, training PAs for the future.

For more information, visit Latest News on our website.

Physiotherapy Self-Referral for Patients
Did you know you can now refer yourself to physiotherapy at Horsham Hospital for musculoskeletal conditions? Please refer yourself by clicking here to access the referral form or alternatively pick up a paper form from the surgery reception.

Horsham Hospital Blood Service
Please click here to see change in opening times for the above blood test service from 01 June 2017. Click here for more information on the changes.

FFT Image

The Friends and Family Test

The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review and improve our service to you.

“How likely are you to recommend our GP Practice to friends and family if they needed similar care or treatment?”

Your feedback will help us learn more about what you think of your experience — what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.

These are our Friends and Family Test results and feedback: 

Very GoodGood Neither Good nor PoorPoorVery Poor Dont Know 
April 2023600000
May 20234492521
June 2023139538372
July 202312356101182
August 20231023411621
September 202374232412
October 2023158721911101
November 202392397362
December 202386325640
January 2024119605372
February 20249529118101
March 202495367560
Total 109344387656314

Here are some of your comments: 

  • "The reception team are really good, A real improvement" - Very Good 
  • "The new diabetic nurse, what a lovely informative nurse. 12 years diagnosed and i learnt something today to help manage my own control - Fabulous" - Very Good 
  • "Direct and Timely, Thank you" - Good 
  • "I went for a blood test. I was seen on time. Blood was taken and I left. How else would I rate this?" - Neither Good nor Poor
  • "Contacting by phone is a horrendous service " - Poor 
  • "Very old fashioned system of being suggested to phone up every morning for appointments. The online system is also outdated. Other surgeries use triage websites where they are very user friendly and the staff manage the appointments accordingly rather than first come basis." - Very Poor

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