WINTER 2011

NEW DOCTOR

Dr Nina Barrows MB BS MRCS DRCOG MRCGP DFSRH

Dr Barrows has joined Courtyard Surgery as a full time partner. Dr Barrows qualified in 1998 at the University of London and is approved by the West Sussex Health Authority to provide the following services, Contraceptive Services including Coil Fitting and Removal, Contraceptive Implants, Minor Surgery and Child Health Surveillance.

Dr Barrows has taken over the patient list previously held by Dr Julia Peters and Dr Edward Hatley.

It remains the surgery policy that you can request to see the GP of your choice.

We are delighted that Dr Barrows has joined our happy and successful team at Courtyard.

SATURDAY MORNING OPENING

With effect from 21st May 2011 Courtyard Surgery's Saturday opening hours will be 8.15am to 12.15pm.

All appointments for Saturday morning need to be booked in advance. Appointments are not available to book on the day.

These extended hours sessions are for routine booked appointments and are especially suited to workers and others who may find it difficult to attend during normal opening hours.

Courtyard have opened the doors on a Saturday morning in response to the patients who completed the practice questionnaire requesting that we offer more appointments outside of a normal working day. The Practice Manager stated " As a practice we listen to our patients and are pleased to be able to offer them this service."

Patients requiring emergency appointments on a Saturday, should continue to phone the Out of Hours Service - Harmoni on 0300 130 1313 as all calls to the surgery on a Saturday will continue to be directed to the Out of Hours Service Harmoni on 0300 130 1313.

NEW DOCTOR

Dr Chloe Barter joined Courtyard Surgery in February 2011.  Dr Barter qualified from the University of Southampton in 2005.

Dr Barter will not be holding her own list and is therefore available to see all patients.

Patient Survey Results Jan 2009

Please CLICK HERE to open a copy of our Patient Survey Results 2008/09 (Opens a PDF file)

TELEPHONE SYSTEM

Surgery Line has been developed especially for doctors' surgeries and uses call automation as well as additional phone lines to tackle call congestion.  The system includes a modern switch board with headsets, call recording facilities, and safety equipment for staff. The new numbers are charged at a lo-call rate, equivalent to BT's standard rate of 4.226 pence per minute (4.96 with Vat), making the cost of a 4 minute call less than 20 pence.